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What are bag hooks?

It's a stylish fashion accessory that hooks your bag to the table, enabling you to hang your bag right beside you, whilst adding a touch of glamour... More

Returns Policy

If you are not happy (and that makes us unhappy) with your CarrieMes purchased online, and you are in the UK or EU, please return them to us within 21 days. We will be happy to do an exchange or refund, providing the goods are returned in perfect condition and in their original packaging.

On receipt of the returned goods, we will give you a refund of the amount paid for the goods. All refunds will be processed as quickly as possible (we aim for 14 days or less). We do not refund the original delivery charge unless the goods are faulty or have been incorrectly supplied.

Where items have been returned as you wish to exchange them for other items, the balance of value between the returned items and exchanges will be credited to/debited from your credit card. Please ensure you include a current contact number such as a mobile or home telephone number, so that you can be contacted to do this as we do not store your credit card details.

Please send your items to:
Internet Return Department,
Unit 2,
11 Sheffield Terrace,
London W8 7NG.